Legal information

Rental terms and conditions

Draft version — to be validated before going live.

1. Purpose

These terms govern the seasonal rental of the furnished tourist accommodation “La Villa Kay Léo”, located in Sainte-Luce, Martinique, for a maximum capacity of 6 people.

2. Booking and payment

Bookings are made online on this website. A booking becomes final once approved by the owners and a 30% down payment on the total amount of the stay has been paid; a confirmation is then sent by email. The 70% balance must be paid no later than 30 days before arrival. For any booking made less than 30 days before arrival, the full amount is due at the time of booking. If the balance is not paid by this deadline, the owners reserve the right to cancel the booking.

The amount of the stay includes the accommodation (nightly rate according to the season), the mandatory end-of-stay cleaning fee (€150 per stay) and, where applicable, the mid-stay cleaning option (€90). Payments are processed securely by Stripe (PCI DSS standards); no card details are stored by Villa Kay Léo.

3. Cancellation

Cancellation more than 60 days before arrival: full refund of the down payment.
Cancellation between 60 and 31 days before arrival: the 30% down payment is retained.
Cancellation 30 days or less before arrival: the full amount of the stay remains due.

Taking out cancellation insurance is strongly recommended.

4. Stay

Check-in from 4 pm, check-out before 11 am. Minimum stay of 5 nights; some peak periods (school holidays, Christmas, New Year…) may require a minimum of 7 nights. The number of occupants may not exceed the stated capacity or the number declared when booking; any change must be notified to the owners before arrival.

5. House rules

Smoking is not allowed inside the property. Parties, gatherings and events are not allowed, nor is loud music; the peace of the neighbourhood must be respected. Pets are not allowed. Children must remain under constant adult supervision.

The pool is fitted with a safety net. Fitting, removing and properly using the net are the sole responsibility of the occupants. The owners accept no liability for any accident resulting from misuse of the pool or the safety net, or from a lack of supervision.

Any fault, breakdown or damage noticed during the stay must be reported to the concierge service without delay.

6. Security deposit

A security deposit of €2,000 is required to cover any damage or costs that may arise during the stay. It is not included in the booking amount: the concierge service sends the tenant a secure payment link, and the security deposit must be paid no later than 7 days before arrival. It is returned within 15 days of departure at most, after the villa has been checked. Any deduction is supported by evidence.

7. Tourist tax

The tourist tax applicable in the municipality of Sainte-Luce is not charged when booking: it is paid directly to the concierge service on site. Amount: [To be completed].

8. Service providers

Service providers appointed by the owners (pool maintenance, garden maintenance, technical maintenance, plumbing, electrical work or any other work needed for the proper functioning or safety of the property) may need to come by during the stay. Except in emergencies, occupants are informed in advance.

9. Liability and insurance

Tenants must treat the property with due care and return it in the condition in which they found it. They are advised to check that their insurance covers holiday-rental risks.

10. Disputes

These terms are governed by French law. Failing an amicable agreement, any dispute falls under the jurisdiction of the competent courts.